FAQ’s
Is any experience needed to join the sessions?
Absolutely not! Our programs are designed to accommodate all skill levels, from complete beginners to advanced skaters.
How many participants are in a group session?
To keep participants safe and to provide the level of support that is typically needed to learn to skateboard, sessions are limited to a maximum of 10. Group classes typcially average around 6 or 7 participants at a time.
How long am I committing to when I sign up for group sessions?
You’re not! We just ask for 48 hours notice if you can’t make a session in order to avoid a charge.
What should I do if I am unable to attend a session?
Please notify us as soon as possible via our contact page. Our Participant Agreement requires atleast 48 hours notice, however, we will strive to accommodate our participants needs and will consider rescheduling on a case-by-case basis.
What happens if the weather is bad on the day of the session?
Participant safety is paramount. In the event of wet weather we will assess the safety of proceeding with the session. If a session is cancelled due to weather conditions, we will inform you as soon as possible via WhatsApp to the number provided in your booking.
What safety equipment is required for participation?
Participants are required to wear a helmet as a minimum. Appropriate additional safety equipment such as knee pads, elbow pads, and wrist guards are highly recommended to prevent injury. Coaches carry a supply of such equipment but availability cannot be guaranteed.
Are parents required to stay during the sessions?
Parents/guardians are not required to remain on-site during the session but are more than welcome to observe if they wish.
Do you accommodate children with Special Educational Needs (SEN)?
Absolutely! We want Skateboarding to be inclusive to all and strive to accommodate SEN. Please inform us of any specific needs or requirements prior to booking so that we can make appropriate arrangements.
What if my child has a medical condition?
Participants with pre-existing medical conditions should consult with a healthcare professional before participating and must disclose any relevant information to us to ensure appropriate precautions are taken.
Will my child be photographed or filmed during the session?
Photos and videos may be taken during sessions for promotional purposes. If you do not wish for your or your child’s image to be used, please notify us in writing prior to the session or event.
What should I bring to a session?
Participants should wear comfortable clothing suitable for physical activity, and protective safety equipment. If they do not have their own equipment, please inform us in advance to arrange for provision.
Where can I find more information on your terms and policies?
Our Participant Agreement outlines our terms and conditions.
How can I contact you with further questions?
For any additional enquiries, please get in touch with us through our contact page.